Strid ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our client management platform for fitness coaches.
We collect information you provide directly to us, including: • Account information (name, email, password) • Client data you enter into the platform • Workout plans and check-in data • Usage data and analytics
We use your information to: • Provide and maintain the Strid platform • Process your account and subscription • Send you important updates about the service • Improve our product and user experience
We implement industry-standard security measures to protect your data. Your client information is encrypted and stored securely. We do not sell your personal information to third parties.
You have the right to: • Access your personal data • Request correction of your data • Request deletion of your account • Export your data
When you delete your account, we immediately disable sign-in and remove you from your coach's client list. Your personal information and stored media are then permanently anonymized and deleted after a short grace period. [Pending legal review] Exact retention periods per data category will be specified here before general availability.
[Pending legal review] The lawful bases for processing, your rights under the EU GDPR and India's DPDP Act, and how to exercise them (Data Subject Access Requests) will be specified here before we serve EU or Indian customers.
[Pending legal review] The third-party sub-processors we rely on (hosting, payments, email, analytics) and any cross-border data transfers will be listed here before general availability.
If you have questions about this Privacy Policy, please contact us at support@strid.ai.